Return Merchandise Authorization (RMA)

Our goal is to be sure that our customers are satisfied with their purchase. If you are not satisfied with the product shipped to you, you may request to return the merchandise for a refund within 30 days of the invoice date. Merchandise must be in brand-new condition and in original packaging.

Please email or call the Lighting Science Customer Support Team with Return Requests for defective items. All returns must be approved and returned. Shipping costs are not refundable.